GreenGeeks hosting review

GreenGeeks WEB HOSTING

 

Sustainability has been gaining momentum for several years now, and more people than ever are looking at how they can do more for the environment.

 

Can a web hosting company be “green” and still provide outstanding service? Let’s take a look at GreenGeeks and find out.

 

GreenGeeks was founded in 2008, by Trey Gardner. He worked at several hosting companies before he decided to start his own.

 

GreenGeeks has grown steadily and now runs over 300,000 on their servers.

 

What makes GreenGeeks different?

 

The main thing that differentiates GreenGeeks from other hosting companies is their commitment to offset used energy with 300% wind credits in order to reduce their carbon footprint.

 

That’s an impressive achievement but there are several important things to consider when choosing a webhost. So, how does GreenGeeks stack up?

 

Well, according to their website, they:

 

● Run at 99.9% Uptime

● Have 100% Customer Satisfaction

 

GENERAL INFORMATION

 

SPEED: 445MS (Measured from February 2018 to January 2020 on average)

 

UPTIME: 99.98% (Measured from February 2018 to January 2020 on average)

 

SUPPORT: 24/7 Live Chat

 

APPS: WordPress, Joomla, PrestasShop, and WHMCS

 

FEATURES: Unlimited Bandwidth

Unlimited Storage

Unlimited email accounts

Free Domain (renewal fees apply after the first year)

Backups

Free SSL Certificate

 

PLANS: Shared

Reseller

WordPress

 

SITE TRANSFER: Available for a single site

 

PRICING: Starting at $2.95 per month, was $10.95 per month

 

We’ll examine their service in more depth as we go over their metrics, customer service, products, pricing in our pros and cons sections.

 

THE PROS

 

There’s a lot to like about GreenGeeks including their uptime, support, and commitment to the environment.

 

1. Uptime

 

GreenGeeks boasts about their guaranteed 99.90% uptime. Do they deliver? Absolutely!

In fact, during the period from February 2018 to January 2020, they only clocked 4 hours of downtime! That’s phenomenal.

 

The last thing you need is for your website to be inaccessible, especially during a launch or sale. With their impressive uptime, you won’t have to worry about losing customers.

 

2. Above Average Loading Times

 

Their page loading times during the one-year period of 2019 thru 2020, was 445ms. That puts them among the fastest hosting companies.

 

And page loading times are so important because its one of the factors that Google takes into consideration when ranking your site.

 

It’s also critical to avoid losing visitors! Online users are increasingly impatient. If a website takes too long to load, they’ll often click-away.

 

3. Good Support and Prompt Answers

 

As far as customer support, they’ve got you covered there too. GreenGeeks offers 24/7 customer support via live chat, phone, and email.

 

And, if your preference is the self-help approach, they offer an impressive knowledgebase with articles covering a variety of topics from sales questions, hosting plans, billing questions, etc. They even include video tutorials.

 

4. Free Website Migration and Domain

 

If you decide to get a new domain name through GreenGeeks, they’ll provide it for free for as long as you’re a customer. There is one caveat, and we’ll cover it in the “Cons” section.

 

If your website is hosted at a different company, they’ll help you transfer your site to their services at no cost.

 

5. Environmentally Sustainable

 

GreenGeeks is green. They will purchase enough wind energy credits to cover the energy used by their servers to power your website.

 

You’ll find a certificate on their site which certifies that they are recognized as a Green Power Partner with the United States Environmental Agency.

 

6. 30-Day Money-back Guarantee

 

GreenGeeks offers a “no questions asked” refund policy on most of their hosting plans. We’ll cover it in more detail in the “Cons” section.

 

7. Regular Backups

 

Sometimes you or your webmaster makes a mistake, and your website goes, “Poof!”. Or someone may hack into your site and cause damage.

 

GreenGeeks provides free backup every night, so you can access your data if something happens. In addition, they offer real-time security scanning, automatic brute force detection, Spam Assassin protection, and SSL secure server, and allows you to be able to password-protect your directories.

 

8. Several Server Locations

 

GreenGeeks has data centers in Chicago and Phoenix in the United States, Montreal, Canada, and Amsterdam in the Netherlands.

 

Why is this important? If you pick a server geographically closer to you, you’ll experience faster load speeds.

 

GreenGeeks is also committed to keeping their servers up to date as follows:

 

● They will never oversell capacity

● Gigabit Connectivity

● By using name brand server parts

● Automatic climate control and temperature at their facilities, including using humidity sensors

● Using the latest generation energy-efficient Intel Xeon processors

● Having a minimum of 64 GB DDR3 ECC-Registered memory

● Biometric and key card security systems with mantraps and a rack-level locking mechanism

● SAS 70 Type certified (audit reports can be provided upon request)

● Staffed 24/7 Single Hop data center engineers and technicians which are monitored remotely

● No desktop hardware

● Solid State Drive SSD Acceleration

● Dual-city grid power feeds, plus battery backup that includes an automatic transfer switch and a diesel generator on-site

● BGP4 Gigabit connectivity to several Fiber GigE Tier 1 Backbones

● FM 200 server -safe fire suppression system with early pre-fire detection system

 

This all ensures that your data is stored on high-quality servers that are state of the art.

 

9. Free DCN

 

Whether you know it or not, you interact with a Content Delivery System (CDN) virtually every time you browse the internet.

 

A CDN allows users to cache content and use the servers closest to the website during delivery. Both these things ensure that surfing your site is much faster for your visitors.

 

GreenGeeks offers this service to their customers and it’s powered by Cloudflare.

 

THE CONS

 

Everything sounds great, right? Fast load speed, amazing uptime, and a wide variety of features and benefits. So, what’s the downside? Well, there are a few things to consider before you decide to sign up with Green Geeks.

 

1. Confusing Pricing Structure

 

Unfortunately, there’s a common pricing strategy that is used by the hosting industry. It entails advertising a very low monthly price (in this case, it’s $2.99), which sounds too good to be true.

 

Which it is, because upon closer examination, you’ll see that you have to pay for 3 years in advance to receive that price. If you decide to pay monthly, it’ll cost you $9.95.

 

2. Strings Attached Refund Policy

 

GreenGeeks offers a free domain name when you sign up. This will normally cost you anywhere from $2.99 to 11.99 per year

 

However, if you decide to request a refund, you’ll be charged $24.95 for the domain name registration.

 

 

HOSTING PLANS:

 

Pricing $2.95/month

Renews at $9.95/month $5.95/month

Renews at $14.95/month $11.95/month

Renews at $24.95/month

Websites 1 Unlimited Unlimited

Bandwidth Unmetered Unmetered Unmetered

Storage Unmetered Unmetered Unmetered

Email Accounts Unlimited Unlimited Unlimited

Other Features – • PowerCacher • Dedicated IP

• PowerCacher

• Premium Wildcard SSL

 

 

WORDPRESS HOSTING

 

In addition, they offer WordPress specific hosting. This plan is similar to their shared hosting plan with features that are enhanced for the WordPress platform. These include:

 

● Unlimited SSD Web Space and Data Transfer

● Free 1-Click WordPress Install

● Free WordPress Enhanced Security

● WP-CLL, SHH, Git, Custom PHPini

● Free Let’s Encrypt Wild Card SSL

● Free WordPress Migration

● 24/7 WordPress Expert Support

 

FEATURES ON ALL PLANS

 

● Free Domain

● Easy Sign up process

● Money-back guarantee

● Payment via credit card or PayPal

● Control Panel: cPanel

● 1-click installation tool to easily install popular apps and CMSs

 

 

HIDDEN FEES AND CLAUSES

 

Your account cannot use more than 100% of 1 CPU core and/or 1 GB memory, or 20 concurrent connections, or 75,000 files, or you will risk account suspension.

 

If an invoice is not paid within 4 days, your account will be suspended, and you will be required to pay a $15 reactivations fee to have your account back online.

 

THE VERDICT

 

GreenGeeks provides good uptime, fast loading speeds, and responsive customer support. They’re also committed to a mission of being a sustainable company.

 

So, they’re worth taking a look at. Just keep in mind that their lowest advertised rate is only available with a long-term, prepaid commitment, and that their free domain goes away if you cancel the service.

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